The following sales and delivery conditions apply to all deliveries from Danish Brain Games a / s.
Documentation and guidance
Product descriptions and user manuals for the item are included with the delivery from Danish Brain Games a / s.
If you want further information or advice from Danish Brain Games a / s, this is for guidance only. Danish Brain Games a / s guarantees that the goods meet the requirements for CE marking.
Delivery time and transport
Delivery of goods from Danish Brain Games a / s is considered to have taken place when the consumer has received the goods. The shipment of goods is done by parcel post. Delivery time 1-4 days.
The risk to the goods
The risk for goods purchased by Danish Brain Games a / s passes to you as a consumer at the time of delivery.
Complaints
Any errors or defects in delivery from Danish Brain Games a / s must be invoked within a reasonable time after you have discovered the error. It is your duty to state and on request show how the error or defect manifests itself. If you discover an error, you must quickly contact Danish Brain Games a / s.
As a rule, you can only complain about errors that appear no later than two years after you have received the item.
Price and payment
In this store you can order your goods online and pay with standard payment cards and Mobilepay. Public can also pay via EAN number.
If you register as a business customer, you can pay via invoice.
Right of Cancellation
Danish Brain Games a / s provides a 14-day right of withdrawal, valid from the day you receive your goods. You have 14 days to notify us that you regret the purchase. You then have 14 days to return the item. You have a duty to return the item in substantially the same condition and quantity as it was received. You must bear the costs associated with returning the item. For items purchased in December (Christmas gifts), the right of withdrawal is granted until 24 January of the following year, provided that the packaging has not been broken.
